Month: November 2014
How Extreme Client Care Differs from Customer Service: A Case Study
You go to the store and, after looking a bit, purchase a new television set. You arrange delivery and set up and soon, it's sitting in your living room. Sitting... Read More
5 Ways to Increase Conversions with a Business Refresh
Freshening things up. Moving things about. Repurposing and giving new life to things which have started to feel a bit stale. We tend to focus on our households in spring... Read More
3 Keys to a Solid Engagement Strategy
Many businesses focus so much on acquiring new clients and customers – worried about SEO, updating websites, social media marketing plans, the *right* advertising and much more – yet they... Read More