Tag: Extreme Client Care

Typically the phrase “increase your profits” is immediately followed by “lowering your expenses” or “cutting back”.  Not today. In my experience both in Corporate America and as a Business Owner... Read More

Scott Turow wrote Presumed Innocent during his 30-minute commute on the train each morning. I spend 15-minutes handwriting cards (no email, no Send Out Cards, actual pen on paper) and... Read More

You're considering investing in a program. You watch a video and read through the sales page. You get down to the section on cost.  You can pay in full or... Read More

[caption id="attachment_8051" align="alignleft" width="126"] Courtesy of Amazon.com[/caption] Amazon is looking to ship products you haven't yet ordered. The Wall Street Journal reported that Amazon received a patent for what it... Read More

[caption id="" align="alignleft" width="144"] Leo Tolstoy, photo courtesy of Biography.com[/caption] A client recently asked me how I determine what's the most important thing to focus on. Her question reminded me... Read More

Two things often happen this time of year – you review what’s happened so far and smile, knowing that you took advantage of opportunities, minimized “hiccups” and generally had a... Read More

Years ago, back when I *thought* I knew what I was doing, I briefly called myself "The Effective Entrepreneur" and talked about increasing effectiveness through efficiency. Bought the domain, built... Read More

A few weeks ago, while on our annual trek to the Cold Hollow Cider Mill in Vermont, DH and I stopped at a glass blowing studio/shop. One piece in particular... Read More

Giveaways, virtual events, teleseries, telesummits, hangouts. There are a ton of them -- I've hosted several and participated in even more. Things which make a real difference in your participants'... Read More

Having an awesome, or even "just good", idea is only part of the equation.  The process to make it happen has to be in place and properly executed. Here's how... Read More

WOW!  Hard to believe it's the start of the 4th quarter and we're already into October.  Last week DH (Darling Hubby) and I spent the week in the White Mountains... Read More

Congratulations to "Joanne", "Neeta" and "Vickie" for winning our drawing for 3 complimentary months of Get It Done Right Community Membership as part of Solo-E's 10th Anniversary Ultimate Giveaway! We... Read More

When it comes to your business, what is your definition of success?  Before you answer, there are a few ways I'd like you to think of it: Overall business success... Read More

There's a nice deck high up in the trees at our condo in the White Mountains of New Hampshire.  It's absolutely gorgeous with the trees starting to turn colors all... Read More

In preparing for our upcoming Escalator Profits Path to Freedom Program, I've been doing a lot of writing.  First, at home sitting on our deck and then most recently with... Read More

Recently, while flipping through the television channels late one night, I came across this woman-hosted talk show. I didn't recognize her. Then, while reading an article the other day, her... Read More

This morning, while chopping summer squash and zucchini for a primavera sauce, I was listening to Pandora. If you aren't familiar with Pandora, it's an app for your phone/tablet which... Read More

In preparing to train a local business on Extreme Client Care™, I thought I'd share a few tips for attaining -- and keeping -- customer and client loyalty. Ensure that... Read More