Month: December 2014
“The” Word and The #365 Project: Making 2015 Your Best Yet
Each year, for years, I've picked one word to focus the upcoming year around. The hub around which all else rotates. For 2015, that word is "health": [caption id="attachment_8873" align="alignright"... Read More
Why Some Coaches are Succeeding While Many Others Struggle
With 2 weeks left in 2014, lots of business owners are in planning mode. Most of my client sessions have been around strategic planning, looking at what went right (and... Read More
How Extreme Client Care™ increases profits and sanity
We recently discussed the difference between good customer service and Extreme Client Care™ using a specific case study example. Responses to that article have been interesting. Janet Powers (WomensToolbox.com) described... Read More