Tag: 2020 Pandemic
It Comes Down to a Matter of Trust
As I write this post, I'm supposed to be on a call with a client. She booked the call, cancelled last week, rebooked for today, didn't respond to a... Read More
August… An Interesting Month
I read something years ago about August and, as I was reviewing my August goals, it came to mind. To paraphrase... August is a funny month. Many people enjoy... Read More
An Unexpected Result From This One Decision
Have you ever prepared to sell a house? Painting the walls, increasing curb appeal with some bushes/flowers, decluttering to make it "showable", upgrading appliances, etc. only to discover, once... Read More
A Revenue Opportunity You’ve Likely Missed
When was the last time you/your team said "no" to a customer? "No, we don't do X?" "No, we don't offer Y?" Inside each of these "No's" is... Read More
Craving a Reboot? Shift Your Energy
Have you ever just craved a reboot? Something to shift up the energy? That was me two weekends ago. While I love what I do and am so grateful to... Read More
Tips to Increase Revenue and Client Retention Regardless of the Economy
In seeing businesses starting to re-open, I'm also seeing many of them lose the customer focus so prevalent in the early days of the pandemic. From Covid-19 surcharges on... Read More
Three Things You Can Do Now to Support Your Business
I've been partnering with clients and watching businesses over the past couple of months, here's what I'm seeing: Biz owners who have stayed focused and implemented are doing well... Read More
A Pandemic Tale of Two Businesses
I live up the street from a small gourmet pizza shop. Their food is amazing. Connecting with the owner over a few visits pre-pandemic, I learned that they're having... Read More