Tag: business systems
The Launch Model Isn’t Sustainable
2013: I had a lumpectomy (benign thankfully!), two months later my sister (who was also my primary team member) was diagnosed with breast cancer and I attended every doctor's appointment,... Read More
Why I Don’t Use Zoom in my Membership Programs
In planning out a new subscription program during a Q2 planning session (Happy April!) with a long-time client yesterday, she asked me, "Why don't you use Zoom for Escalate and... Read More
Extreme Client Care / Customer Experience | Marketing Strategy & Implementation | Revenue & Profitability
7 Questions to Ask When Reviewing Your Programs
A couple weeks ago we completed a client audit and mentioned that we also perform program audits (we do internally and also for clients). This past week we completed one for our Escalate... Read More
7 questions for your next client audit
The overall single best thing we do for our business (and our clients) a couple times each year is a client audit. We're in the process of one now and... Read More
It’s time to face the facts!
I don't know about you all, but I've had enough with receiving emails with subject lines of "this one will work", "the secret pill", "do this and thrive", "are you... Read More