Case Study: Client Retention and Reactivation
"It's too expensive." "I don't have time." "I don't know where to start." 3 reasons I often hear for why business owners don't incorporate more Extreme Client Care™ into their... Read More
How Extreme Client Care Differs from Customer Service: A Case Study
You go to the store and, after looking a bit, purchase a new television set. You arrange delivery and set up and soon, it's sitting in your living room. Sitting... Read More
The $308 business retreat which created revenue of $4,991 in one week
  Ever feel swamped -- even the "good" swamped where you have several opportunities yet feel there's no time to take advantage of them all? That was me last month. ... Read More