3 Questions to Ask Before Taking On a New Client/Project

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Sandra Martini

Have you ever had a tough day in the office? 

I had one recently and it reminded me of our process: 

Before taking on a new project or client, there are three questions that we ask:

  1. Will this project enhance our clients’ experience? OR, if it’s a potential new client, “Can we fully serve this client with Extreme Client Care™?
  2. Will this project/client be profitable?
  3. Are we looking forward to completing this project/taking on this client?

There have been times that at least one of the above has been a “no” or a “hmm, not sure,” and every time that was the case and we moved forward, we regretted it. 

Wondering if any of your clients are still a good fit? Here’s a quick peek at our client review process.

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