Category: Extreme Client Care / Customer Experience
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4 Tools to Making Your Next Teleseminar a Success
Teleseminars — presentations via telephone — are the fastest way to build your ezine list as you share knowledge with… Read More >
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3 Simple Strategies for Avoiding Client Non-Payment
You’ve done the marketing, you’ve filled your funnel and the phone starts ringing – you’ve got a new client! Now… Read More >
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3 Common Mistakes That Could Lose You Ezine Subscribers
We all get ezines, we all read *some* of them — I just went through a "decluttering" process where I… Read More >
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The 3 R’s: Relax, Reflect and Rejuvenate
Happy Holidays! During this time of hustle and bustle and running everywhere, it’s important to take some time out just… Read More >
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Do You ‘Make a Sale’ or ‘Provide an Experience’?
You ordered a glass of wine and two bottles of water. The bill came to US $40. Are you shocked? … Read More >
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RECOMMENDED RESOURCE: Overnight Prints
Overnight Prints is on online printer with great quality, FAST turnaround and extremely reasonable prices. I use them for all… Read More >
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Top 5 Tools For Insuring Your Marketing Plan Attracts Clients
This is the first of a two-part article on overfilling your marketing funnel and client pipeline. In order to insure… Read More >
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Who’s Watching Your Money? 7 Tips For Hiring The Right Bookkeeper
While I’m a strong advocate of hiring virtual assistants, there are two things that no entrepreneur should ever fully delegate:… Read More >
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7 Strategies Guaranteed to Increase Your Productivity
Have you ever felt exhausted at the end of the day, knowing you worked your butt off and yet wondering… Read More >
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Does Your Marketing Plan Fit?
Ask small business owners what they are afraid of most in their businesses and you typically get one of two… Read More >
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5 Success Indicators to Knowing If You Have a Hobby or a Business
I’d like you to take a step back, look at your business as an outsider would and ask the question… Read More >
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Recommended Resource: Send Out Cards
Do you *know* you should be sending out "thank you" or holiday cards to your clients, but never seem to… Read More >
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How to Create a Dynamic Marketing Plan — Part III: Diving Right In
You’re finally ready! To recap Parts I and II of “How to Create a Dynamic Marketing Plan”, you’ve written your… Read More >
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How to Create a Dynamic Marketing Plan – Part II: Breaking Down Your Goals
Now that you’ve got a list of your goals for the upcoming year, take a good look at them. You… Read More >
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Recommended Resource: Fran McCully & The Virtual Gazette
Fran McCully, a Virtual Professional and QuickBooks expert, partners with small business owners, solopreneurs and individuals to reduce their workload,… Read More >
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How to Create a Dynamic Marketing Plan – Part I
We all recognize the importance of having a business plan (even if we haven’t yet done one), but do you… Read More >
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6 Proven Strategies for When Clients Don’t Pay
You’re psyched! You just landed a new client who is going to keep you busy with projects. Life is good.… Read More >
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4 Things Your Website MUST Have Or It’s Failing You
In marketing your business these days, one of the most important "conversations" you will ever have with prospective clients happens… Read More >