Category: Client Success / News
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How not having an FAQ could cost your business
If you follow me on Facebook or Instagram, you likely know that I’m an avid gardener and fan of growing… Read More >
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One Strategy for Creating a Winning Proposal
Imagine… you’ve been promoting a live event for months, it’s easily got the potential to be a 7-figure few days… Read More >
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The impact of a toxic client
As summer approaches and many people take vacations or otherwise slow down a bit, it’s a great time to review… Read More >
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The #1 reason optimization fails
Everywhere we turn these days, we hear more and more about optimizing — our business, our health, our relationships, our… Read More >
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Learn from these 3 epic customer experience fails
I’ve been in research mode… signing up for different membership, subscription and one-off courses to gather data for my upcoming… Read More >
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Overcome Overwhelm: 3 Stages of Business
In our 3 Causes of Overwhelm post recently, we shared that the primary cause of overwhelm is trying to do… Read More >
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3 Causes of Overwhelm
Do you find yourself working more than you should for a fraction of the results you’re anticipating? Running here and… Read More >
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Extreme Client Care / Customer Experience, Marketing Strategy & Implementation, Revenue & Profitability4 steps for winning back former clients
You likely already know it takes less time, energy and money to keep a client than to get a new… Read More >
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Small Business Growth Strategies
We’ve talked about becoming more productive, increasing leverage without overhead and we’ve discussed your Everest Mission during a previous training… Read More >
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Re-engaging Your Email List
Open rates are declining. There are two primary reasons: There’s one other reason your open rate may be declining and… Read More >
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3 Questions to Ask Before Taking On a New Client/Project
Have you ever had a tough day in the office? I had one recently and it reminded me of our… Read More >
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Making Extreme Client Care™ Tangible
You’ve heard the saying “the devil is in the details” — so true, and the same is true of Extreme… Read More >
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Quantifying Extreme Client Care™
It’s easy to get caught up in the “I’m too busy” or “that’s too much work” or “there just aren’t… Read More >
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$1.5 trillion predicted by 2025 — are you getting a share?
Subscription programs are predicted to generate $1.5 trillion by 2025 according to UBS (an investment and financial services firm). What… Read More >
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Winning the Productivity Game
While on the phone with a colleague recently, she said, “I don’t get how you can be so freakishly productive.”… Read More >
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AI: Why we’re not embracing the trend
Do you use AI (artificial intelligence) in your business? Chat GPT has gotten the most promotion (especially since Microsoft is… Read More >
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9 Questions to Creating Wealth
We often hear that “selling is hard”, “many small businesses fail”, etc. And while all that’s true, today, instead, we’re… Read More >
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4 Credibility Busters – Do any affect your business?
I use a PO Box for business mail (do you?) and typically pick it up weekly unless I’m driving by… Read More >