Category: Extreme Client Care / Customer Experience
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Every business should have at least one
Every business owner should have at least one song that inspires, motivates and pulls you forward. Something that makes you… Read More >
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“I really want to, but”
Week 1 of 2011 is almost officially over. How do you feel? Are you as gung ho and productive as… Read More >
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A Different Way to Plan for 2013
“Planning” is often viewed as tough…with spreadsheets, charts, goals, objectives and more. It doesn’t have to be. It can be… Read More >
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Decision Making By Default: Is Your Biz Suffering?
Decision making by default: Letting your business, your life “happen” rather than you actively engaging and taking ownership. Imagine how… Read More >
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Keeping Clients in a Down Economy: Is Giving or Taking Better for Your Bottom Line?
Times are tough. There’s no doubt about it. That said, I had my best month ever in November, 2012 was… Read More >
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Everything for a reason
This morning, I got up at 3:15am to head off to Boston’s Logan Airport for a 6:30am flight to Long… Read More >
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Affiliate Programs — The Truth No One Talks About
When used properly, affiliate, or referral, programs are fabulous: for you (the host if you will), for your affiliates —… Read More >
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Hey Entrepreneur! Perhaps It’s Time To Get A J O B
I know, I know. . .get a “J O B”, what the heck could I possibly be talking about?!?! After… Read More >
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Setting Boundaries for Sustainable Success and Extreme Client Care
The term “boundaries” or “setting boundaries” often comes with a negative connotation – one of exclusion or closing people out.… Read More >
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Are there too many cooks in your business kitchen?
A couple weeks ago I received an email from a new client indicating that one of her coaches had told… Read More >
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How to Design Your Business for Leverage and Profits
Would you prefer to listen to this week’s article? Click here to listen… Most entrepreneurs and small business owners create… Read More >
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Get Off The Roller Coaster and On The Escalator – Sneak Peek
Would you prefer to listen to this week’s article? Click here to listen… For years, decades actually, you’ve been taught… Read More >
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Extreme Client Care: The Final Frontier in Business
Would you prefer to listen to this week’s article? Click here to listen… Until recently, whenever I heard the words… Read More >
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7 Must Haves for a Successful and Sustainable Business
Would you prefer to listen to this week’s article? If so, just click the PLAY button above. Note: If you… Read More >
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5 Common Mistakes in Creating and Sharing Content
Would you prefer to listen to this week's article? If so, just click the PLAY button above. Note: If… Read More >
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The Fine Line Between Inspiration and Imitation
Several months ago, I saw an ezine which looked very similar to mine – same format, same dots, etc. I… Read More >
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Entrepreneur’s Math: When 95 = 56, or rather 11
Chances are, you've heard the saying that "money loves speed". I've altered it slightly for me to "success loves speed",… Read More >
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5 Instant Ways to Gain Leverage in Your Business
Would you prefer to listen to this week’s article? If so, just click the PLAY button above. Note: If you… Read More >