Category: Client Success / News
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The "This or That" Factor
It always feels funny to me that as many businesses wind down for the summer, we actually pick up. With… Read More >
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Setting Boundaries for Sustainable Success and Extreme Client Care
The term “boundaries” or “setting boundaries” often comes with a negative connotation – one of exclusion or closing people out.… Read More >
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The Power of One. . .
It’s a funny thing about voting — everyone assumes someone else is doing it and so their single vote “doesn’t… Read More >
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Always have a backup plan
Always have a backup. . . Most of my clients prefer to meet virtually, it saves travel time and… Read More >
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Will you help me make a difference?
Remember – if you wish to support me in my mission to further small businesses… go to: https://www.missionsmallbusiness.com log in… Read More >
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Smart marketing or a lack of integrity?
Today’s article is a video and asks whether something I encountered recently is smart marketing or exhibiting a lack of… Read More >
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Where are my business results?
Ever notice how we think we do more than we actually do? Or we eat more or spend more than… Read More >
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Rejuvenate for Results
As much as we love and work in our small businesses, sometimes it’s great to step away, to take a… Read More >
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The Power of a List
It’s amazing how when things get super busy and we try to speed up, Murphy’s Law or nature in general… Read More >
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Business Success — who deserves the credit?
It’s been a crazy-busy couple of weeks. From: Keeping my Fly on the Wall members up-to-date on the behind-the-scenes of… Read More >
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Creating Success — could it really be this simple?
You know that frustrated feeling where something is “just” beyond your reach, on the tip of your tongue, or in… Read More >
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The Downside of PLR (Private Label Rights)
Wikipedia defines Private Label Rights (“PLR”) as: “Private Label Content comes in many different formats, including PLR reports, ebooks,… Read More >
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Why Good or Great Customer Service Isn’t Enough
What’s the difference between good customer service, great customer service and Extreme Client Care™? It’s a question I’m often asked… Read More >
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7 Must-Haves for a Successful and Sustainable Business
Back in my Corporate and Federal Government days, I was all about excellence – reading all the latest business books… Read More >
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The Shopping Cart Price Increase — a reality check
The shopping cart (whether you use 1shoppingcart, kickstartcart, autowebbusiness, etc. — they’re all the same) has announced a price increase… Read More >
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It’s time to stop apologizing
While catching up on emails during a recent business trip, I noticed a new trend appearing: Every few emails showed… Read More >
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Extreme Client Care: A tale of two hotels
Over the past 6 days, I’ve been in 5 cities and two hotels. It was interesting. . .either of the… Read More >