Category: Extreme Client Care / Customer Experience
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THE Question to Move You Forward In Everything You Do
I'm often asked how I get so much done or "where to start" once someone makes their Success Action List… Read More >
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Dogs, Bunnies and Missed Opportunities
While walking one of my dogs this morning, we stopped at the usual big pile of brush by the firepit… Read More >
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When a Good Friend Becomes a Bad Vendor
Have you ever gotten to know someone who later turned out to be a friend, client and vendor? It’s happened… Read More >
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Is Hosting Your Membership Program Making You Lazy?
Whether you're currently hosting a membership program or plan to host one in the near future, there are some… Read More >
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Marketing Lessons from a Small Town Restaurant
While enjoying yet another fabulous breakfast at Binky's Restaurant in Middleborough, Mass this weekend, I sat back and took a… Read More >
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Are you throwing money out the window?
You know that feeling when you sign up for a new program or service — this is THE one,… Read More >
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A Plan to Cure Prospective Client Attention Deficit
Last week’s Feature Article included the below: “I recently read a quote from Esther Dyson (a commentator on cyber businesses)… Read More >
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Is it a right or a privilege?
As my ezine readers are aware, I recently moved to a new service and a new format for my weekly… Read More >
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The SIMPLEST Way to Get More of the RIGHT Things Done
It’s become a routine with me, and I’m guessing millions of others, that every New Year, I reassess how I’m… Read More >
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Results, Not Resolutions in 2013
Every year millions of us diligently work on our New Year’s Goals or Resolutions, determined that this year will be… Read More >
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A new, and I think better, way to plan for 2010 #fb
As I plan for 2010 and reflect on all that happened in 2009, I realize that there are several things I… Read More >
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I’m just not gonna take it anymore. . . #fb
Have you ever put up with things, tolerations as it were and then, finally, you have enough and refuse to… Read More >
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Is it time to hire yourself?
Turn up your speakers and click PLAY to hear my audio newsletter! (If you don’t see the audio play button,… Read More >
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Internet Marketer or Online Business
While internet marketers have online businesses, not all online businesses consider themselves internet marketers. I was recently introduced as an "internet… Read More >
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Is your affiliate program turning away clients and affiliates?
Turn up your speakers and click PLAY to hear my audio newsletter! (If you don’t see the audio play button,… Read More >
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How far has online marketing fallen?
I received yet another sales pitch email from a very well-known marketer the other day and this one got me… Read More >
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AHA moment while walking my dog this morning
It all started by my shutting down earlier than usual yesterday and not going through my regular process of setting… Read More >
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7 Strategies Guaranteed to Increase Your Productivity
Have you ever felt exhausted at the end of the day, knowing you worked your butt off and yet wondering… Read More >