Insights from the Trenches
Innovative yet practical tools, tips and resources derived from a voracious love of learning and over 20 years of working with clients around the world.
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Lessons From My First Periscope
Life in the home office…some days are great and some days are, just plain noisy. Today was a noisy day. … Read More >
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How Windows 10 is Hurting Your Business
Recently I invested in a small laptop that came with Windows 10. Each time you go on the internet with… Read More >
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Building Client Relationships: 3 Steps + A Long Overdue Principle Returns to Mainstream Business
If you’ve been part of my community for a while, you know that I live, breathe and preach Extreme Client… Read More >
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9 Lessons from Attending #Inbound15 Conference
Do you enjoy attending conferences and events? Ones that get you out of the office to mingle and learn? Personally,… Read More >
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PayPal Pricing Change Effective October 1, 2015
Using PayPal? Here’s an email I received yesterday indicating a price increase effective October 1, 2015. . .details below. “Hello… Read More >
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3 Ways Businesses Lose Prospective Clients
Here are the top 3 reasons why and what you can learn from for your business. . . Not communicating… Read More >
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How to Get Your First 1,000 Blog Subscribers
Writing blog posts again and again and seeing few comments or low distribution is depressing. Darn depressing if I do… Read More >
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19 Tips to Reclaim Your Mornings
Ever wonder what happens to the day? Why your “to do” list is more “do” than “done”? Check out this… Read More >
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3 Reasons Your Business, and therefore YOU, are Losing Money
Often the reason business owners “rush” to have a sale is that they’re losing money and this week I wanted… Read More >
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5 Steps to Shifting Your Energy
A colleague was hosting a “Find Your Desk” day last week and I decided to join. While I couldn’t participate… Read More >
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Summer is a time for growing
Summer. BBQs, swimming pools, vacations, heat, hammocks. . .a general slow down of life overall. What if we were to… Read More >
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Raving Fans: Make Them Giggle with Glee
As a business focused on providing the best care possible, you’re working with clients you enjoy. That said, not all… Read More >
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Tipping Point In Your Business
Someone recently asked me what was the tipping point in my business in terms of “knowing it would be okay… Read More >
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Better Business Bureau: Why I Left
Until just under a week ago, I’ve been a member, an Accredited Business, of the Better Business Bureau since October… Read More >
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Why You Aren’t Getting More Done
About half of our readers will have stopped reading the previous “how-to” article and jumped here to see if this… Read More >
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How To Be More Productive: The Formula
There are so many books, apps, seminars, workshops and types of software on increasing productivity that you’d think we’d have… Read More >
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7 Step Revenue Planning and How to Ensure Profitability
A few years ago I was at a closed door meeting of business owners. We had gotten together to share… Read More >
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5 Ways to Manage Your “To Do” List So It Doesn’t Manage You
We often talk about getting more done and increasing productivity, but what about managing your “To Do” list from the… Read More >