Insights from the Trenches
Innovative yet practical tools, tips and resources derived from a voracious love of learning and over 20 years of working with clients around the world.
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5 Ways to Banish Decision Fatigue and Achieve Better Results
Lately I’ve been reading autobiographies, biographies and summations of successful people, those who have realized their dreams and gone on… Read More >
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Limiting Decisions and How to Overcome Decision Fatigue
Lately I’ve been reading autobiographies, biographies and summations of successful people, those who have realized their dreams and gone on… Read More >
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Winning the Productivity Game
I was on the phone with a new client the other day and he asked how I get so much… Read More >
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Relationship Marketing vs Lead Generation Marketing
Replies to last week’s discussion of whether you prefer the “pretty” html format with pictures and logos or the simple… Read More >
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Email Test Result: 9% Open Rate Increase
A client recently asked why my “newsletters” don’t look like newsletters anymore. It’s a great question and I thought I’d… Read More >
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Your Path to Productivity
There are so many books, apps, seminars, workshops and types of software on increasing productivity that you’d think we’d have… Read More >
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Incorporating Extreme Client Care™ Into Your Programs, Products & Services
Your programs, products and services are a huge part of your Extreme Client Care™ and vice versa. Extreme Client Care™… Read More >
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3 Skills to Living the Life You Want
Recently I read an article on Managing Yourself: Work + Home + Community + Self by Stewart D. Friedman and… Read More >
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3 Resources for Your Business
When you own a business, there are so many things to do – some you excel at and others really… Read More >
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4 Things to Consider When It Comes to Assessing Your Business
As part of a new client conversation last week, my client asked, “How do I know if it’s time to… Read More >
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It’s time to have a baby
There are essentially two types of businesses: hobby businesses and gotta-make-m.o.n.e.y-businesses. If you have a hobby business and that works… Read More >
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Lesson from Wolfgang Puck in Leveraged Revenue and 4 Questions to Get You There
An article I posted earlier this month on “3 Things to Solve Before 2016” resulted in over 80% of responses… Read More >
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Business by Design, Extreme Client Care / Customer Experience, Featured, Goals, Marketing Strategy & ImplementationPlanning for Your Revenue and Growth
There’s a problem with the way many business owners plan their revenue and sales goals. They say something to the… Read More >
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3 things to solve before 2016
WOW! The comments are still pouring in on last week’s Sales Primer article. Interestingly, the comments are coming in via… Read More >
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Planning Your Next Sale: A Primer — Black Friday, Small Business Saturday, Cyber Monday and. . .
With Black Friday, Small Business Saturday, Cyber Monday around the corner and the holidays kicking into full gear, the sales… Read More >
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What kind of change?
The following article is a guest post from Bonnie Hutchinson. As a business owner, you know that things are always changing… Read More >
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You’re Contagious. And That’s a Good Thing!
Guest article from my friend and client Anese Cavanaugh I was recently in Costco with my daughter. We stocked up on… Read More >
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3 Ways to Increase Revenue By Catering to the “Busy”
Know someone who, every time you ask, is “busy busy”? Too “busy” to slow down and be present? Too “busy”… Read More >